How to Respect GDPR With Digital Tickets

Digital receipts offer convenience and efficiency — but they also come with responsibilities. If your app or service handles ticket data from users in the EU, you must ensure full GDPR compliance.

Minimize the data you collect

Only store information strictly necessary for the service. Avoid collecting user names, emails, or locations unless they’re essential. Less data means less risk.

Use explicit consent

Always ask users to actively agree to how their data will be used. Avoid pre-checked boxes or implied consent. Clear, transparent wording is key to valid GDPR approval.

Offer full data access

Users have the right to view and download all personal data you store. Your app should include a feature to export receipts and account data on demand, in a standard format like PDF or CSV.

Allow deletion at any time

Include an option for users to delete their account and all related data easily. This is a core requirement under Article 17 of the GDPR — the “right to be forgotten.”

Encrypt and protect

All stored receipts and user info should be encrypted both in transit and at rest. Add protections like Face ID, PIN codes, or two-factor authentication for added security.

Be transparent with your privacy policy

Your policy must clearly explain what data is collected, how it’s stored, and who (if anyone) it’s shared with. Avoid vague legal jargon. Make it understandable for everyday users.

Conclusion: GDPR isn’t just legal compliance — it’s a trust signal. Respecting privacy rights while offering a powerful digital receipt experience shows users they’re in good hands.

📲 The app is available on iPhone and iPad. ScanTicket on the App Store