Setup Receipt Emailing Without Friction

Offering digital receipts shouldn’t slow down checkout or frustrate staff. The key is to set up receipt emailing that feels seamless — for both customers and your team.

Make it optional, not intrusive

Instead of asking for an email every time, offer it as a clear, optional step. Display a quick prompt on the terminal: “Would you like a digital receipt?” Yes/No. No form-filling, no pressure.

Use short email entry or auto-suggestions

Speed things up with auto-complete for known customers or QR-code scanning for fast email input. Some POS systems can remember frequent users while respecting privacy settings.

Go anonymous if needed

Some customers prefer not to give personal emails. Offer anonymous receipt URLs or QR codes on the payment screen or paper receipt — no data collected, but still digital access.

Integrate with your POS

The best results come from POS systems natively integrated with digital ticket platforms. That means fewer clicks, less training, and more consistency for your teams.

Train your staff in 10 minutes

Make sure staff know how to offer digital receipts without sounding pushy. A one-line explanation — “You can get your receipt by email if you’d like, it’s secure and easier to find later” — is often enough.

Conclusion: Emailing receipts can be fast, compliant, and customer-friendly — if set up the right way. Reduce friction and boost adoption with simple, clear options at checkout.

📲 The app is available on iPhone and iPad. ScanTicket on the App Store